Synedry
Privacy Policy for Event Organizers

Effective Date: 25 August 2022

This Privacy Policy applies specifically to event organizers ("you", "your") who use Synedry ("we", "our", or "us") to create, manage, and promote events through our platform (the “Service”). It explains how we collect, use, and protect information related to your use of our tools and how we handle data you collect from your participants using our platform.

1. Information We Collect from Organizers

When you create an organizer account or manage events, we may collect:

• Your name and contact details (email, phone, etc.)
• Organization name and billing information
• Login credentials
• Event content and configuration details
• Communications between you and our support team

We may also collect usage data such as login times, device info, and activity logs for security and analytics.

2. Information You Collect Through the Platform

As an organizer, you may collect personal data from your participants through our Service, such as:

• Names, emails, and contact details
• Registration and ticketing information
• Payment details (via our integrated processors)
• Submissions, such as abstracts or papers

In this context, you are the data controller, and we act as a data processor on your behalf.

3. Your Responsibilities as a Data Controller

You are responsible for:

• Informing participants how their data will be used
• Complying with data protection laws such as GDPR or CCPA
• Managing deletion or correction requests from participants
• Providing your own privacy notice if required

We recommend clearly stating your data use policies in your event website or registration forms.

4. How We Use Organizer Data

We use your information to:

• Provide, improve, and secure our Service
• Process payments and manage billing
• Communicate with you about your account or support requests
• Enforce our Terms of Service

We do not use your personal or participant data for our own direct marketing purposes.

5. Data Sharing and Disclosure

We do not sell your data. We may share information with:

• Third-party service providers for hosting, payment processing, and support
• Legal authorities, if required by law
• Your participants, in cases where you request we share messages, confirmations, or receipts

6. Data Retention

We retain your data as long as your account remains active or as needed for legal and operational purposes. You may request deletion of your data by contacting us at [your contact email].

7. Security

We implement industry-standard security practices, including encryption, firewalls, and access controls to protect organizer and participant data. You are also responsible for keeping your credentials safe and secure.

8. International Data Transfers

If you are located outside the country where our servers are hosted, please note that your data may be transferred to and processed in jurisdictions with different data protection standards.

9. Changes to This Policy

We may update this policy periodically. When we do, we’ll update the "Effective Date" and notify you where appropriate.

10. Contact Us

If you have questions about this policy or our data practices, contact us at: info@synedry.com